Job Type: Permanent, Full-time

Location: Trafford Centre, Manchester

Salary: £28,000 per annum plus commission

About the Position

We are recruiting for a Fine Jewellery Sales Consultant to join a luxury jewellery boutique in the Trafford Centre, Manchester. This is a fantastic opportunity for a warm, confident, and commercially focused sales professional who enjoys creating meaningful client experiences in a premium retail environment.

In this role, you will work closely with clients to understand their personal style, occasion, and preferences, guiding them through a thoughtful and memorable jewellery journey. From engagement pieces and milestone gifts to timeless everyday jewellery, you will provide a polished and personal service that helps each client feel valued and understood.

You will also play an important role in building strong client relationships, including with High Net Worth clients, while supporting sales performance and contributing to the success of a busy luxury boutique.

Key Responsibilities

• Welcome clients in a warm, professional, and approachable manner.
• Deliver a personalised and high-quality client experience from initial greeting through to aftercare.
• Understand client needs, style preferences, purchase motivations, and special occasions.
• Support clients in selecting fine jewellery pieces suited to their requirements.
• Provide accurate product information, including details on diamonds, gemstones, metals, craftsmanship, and care.
• Build and maintain long-term relationships with clients, including High Net Worth individuals.
• Confidently manage client queries, objections, and expectations with professionalism.
• Drive sales through strong product knowledge, clienteling, and a consultative approach.
• Upsell and cross-sell jewellery pieces and related services where appropriate.
• Process sales transactions accurately and efficiently.
• Work towards individual and team sales targets.
• Maintain excellent boutique standards, including presentation, organisation, and visual merchandising.
• Support in-store events, appointments, and client-focused initiatives when required.

About the Candidate

• Minimum of one year’s experience in fine jewellery, luxury retail, or a premium sales environment.
• Strong communication and interpersonal skills.
• A natural ability to build rapport and create trust with clients.
• Confident working with luxury clients, including High Net Worth individuals.
• Commercially aware with a target-driven approach.
• Passion for fine jewellery, diamonds, craftsmanship, and client storytelling.
• Professional, polished, and detail-oriented.
• Organised and able to work effectively in a fast-paced retail setting.
• Positive, proactive, and supportive team player.
• Flexible and reliable, with the ability to work retail hours as required.

Benefits

• Competitive salary of £28,000 per annum plus commission.
• Opportunity to work in a luxury fine jewellery boutique.
• Supportive and professional retail environment.
• Training and development within the fine jewellery sector.
• Opportunity to build a long-term career in luxury jewellery sales.

Your Journey with IRD

Our dedicated recruitment team is committed to providing a prompt, professional, and personable recruitment process. You will receive support at every stage of your journey with us.

Apply now by submitting your most recently updated CV, and one of our recruiters will contact you for a confidential discussion about the next step in your luxury retail career.