Job Type: Permanent, Full-time

Location: Bluewater, Kent

Salary: £30,000 per annum plus commission

About the Position

We are recruiting for a Fine Jewellery Sales Consultant to join a luxury jewellery boutique in Bluewater, Kent. This is an excellent opportunity for a confident, service-led sales professional who enjoys working with beautiful products, building trusted client relationships, and delivering a luxury retail experience.

In this role, you will support clients through a considered and personal jewellery buying journey. You will use your product knowledge, attention to detail, and natural ability to connect with people to help clients discover pieces that reflect their style, celebrate important moments, or become part of their long-term collection.

The successful candidate will be commercially focused, well-presented, and comfortable working with a range of luxury clients, including High Net Worth individuals.

Key Responsibilities

• Create a welcoming and professional first impression for every client.
• Provide a luxury client experience that feels personal, attentive, and knowledgeable.
• Take time to understand client needs, motivations, occasions, and preferences.
• Guide clients through the selection of fine jewellery pieces with confidence and care.
• Share accurate product knowledge, including information on diamonds, gemstones, metals, settings, and care advice.
• Develop long-term client relationships and support repeat business through strong clienteling.
• Build trust with High Net Worth clients and deliver a discreet, professional service.
• Identify opportunities to upsell and cross-sell in a natural and appropriate way.
• Achieve individual and team sales targets.
• Handle sales transactions, enquiries, and aftercare requests efficiently.
• Maintain excellent boutique presentation and visual standards.
• Support store events, private appointments, and promotional activity where needed.
• Work collaboratively with the wider boutique team.

About the Candidate

• Minimum of one year’s experience in fine jewellery, luxury retail, or premium client-facing sales.
• Excellent communication and interpersonal skills.
• Confident, approachable, and naturally client-focused.
• Strong sales ability with a target-driven mindset.
• Passion for fine jewellery, luxury craftsmanship, and client storytelling.
• Comfortable working with luxury customers, including High Net Worth clients.
• Professional appearance and strong attention to detail.
• Organised and able to manage multiple client interactions in a busy environment.
• Positive, reliable, and collaborative.
• Flexible to work retail hours, including weekends where required.

Benefits

• Competitive salary of £30,000 per annum plus commission.
• Opportunity to work in a luxury fine jewellery boutique.
• Professional and supportive team environment.
• Training and development within the jewellery sector.
• Long-term career opportunities in luxury retail and fine jewellery sales.

Your Journey with IRD

Our dedicated recruitment team is committed to providing a prompt, professional, and personable recruitment process. You will receive support at every stage of your journey with us.

Apply now by submitting your most recently updated CV, and one of our recruiters will contact you for a confidential discussion about the next step in your luxury retail career.