Job Type: Permanent, Full-time

Location: Lakeside, Essex

Salary: £28,000 per annum plus commission

About the Position

We are recruiting for a Fine Jewellery Sales Consultant to join a luxury jewellery boutique in Lakeside, Essex. This role would suit a polished and personable sales professional who enjoys delivering a refined client experience while working in a busy, customer-focused retail destination.

As a Fine Jewellery Sales Consultant, you will be responsible for creating a welcoming environment for every client, taking the time to understand their needs, preferences, and occasion. Whether supporting a client with an engagement purchase, a meaningful gift, or a special investment piece, you will offer knowledgeable and attentive guidance throughout the sales journey.

This is a fantastic opportunity for someone with a passion for fine jewellery, client relationship-building, and achieving results within a premium retail setting.

Key Responsibilities

• Welcome clients in a professional, warm, and engaging manner.
• Deliver a personalised client experience from initial consultation through to purchase and aftercare.
• Understand each client’s requirements, including occasion, budget, style preferences, and expectations.
• Advise clients on fine jewellery pieces, including diamonds, gemstones, precious metals, craftsmanship, and care.
• Build strong client relationships, including with High Net Worth clients and returning customers.
• Confidently manage client enquiries, objections, and special requests.
• Use a consultative sales approach to recommend suitable pieces and additional products.
• Work towards individual and team sales targets.
• Process transactions accurately and efficiently.
• Maintain high boutique standards, including presentation, organisation, and product displays.
• Support appointments, clienteling activity, in-store events, and promotional initiatives where required.
• Contribute positively to the wider team and daily boutique operations.

About the Candidate

• Minimum of one year’s experience in fine jewellery, luxury retail, or a premium sales environment.
• Strong communication and client-facing skills.
• Confident building relationships with luxury clients, including High Net Worth individuals.
• Passion for fine jewellery, diamonds, gemstones, and craftsmanship.
• Commercially minded with a proven ability to work towards sales targets.
• Professional, polished, and detail-oriented.
• Able to deliver a high standard of service in a busy retail environment.
• Organised, reliable, and proactive.
• Positive team player with a strong work ethic.
• Flexible to work retail hours as required.

Benefits

• Competitive salary of £28,000 per annum plus commission.
• Opportunity to work in a luxury fine jewellery boutique.
• Supportive and professional retail environment.
• Training and development within the fine jewellery sector.
• Opportunity to grow your career in luxury jewellery sales.

Your Journey with IRD

Our dedicated recruitment team is committed to providing a prompt, professional, and personable recruitment process. You will receive support at every stage of your journey with us.

Apply now by submitting your most recently updated CV, and one of our recruiters will contact you for a confidential discussion about the next step in your luxury retail career.